Refund Policy

Returns

We take pride in the quality and hygiene standards of our products. Due to the nature of the items we sell—particularly personal care goods—we do not accept returns at this time.

This policy also applies to:

Sale items (final sale)

Gift cards (non-refundable)

If you have any concerns about a specific item, we encourage you to contact us directly. We’re happy to help.

Damaged, Defective, or Incorrect Items

We’re committed to delivering your order in perfect condition. Please inspect your order upon arrival and contact us immediately if:

The item is damaged

The item is defective

You received the wrong item

To report an issue, simply reply to your order confirmation email. Our team will review the issue and take appropriate steps to resolve it.

If the error is on our part and a return is necessary:

1. We’ll notify you once we receive and inspect the returned item.

2. If approved, we’ll issue a full refund to your original payment method.

Please note: It may take a few business days for your bank or credit card provider to process and post the refund.

If you need further assistance, don’t hesitate to reach out. We're here to help.